Terms and Conditions

General conditions
These general sales conditions (hereafter, “General Conditions”) apply to all product sales (hereafter, “Products” or “Product”) purchased on the website http://parastinchi.mithrasport.com (hereafter, “Site”).
The use of the remote sales service described in these General Conditions is exclusively reserved to consumers (hereafter, “Customers” or the “Customer”), understood as physical persons who act for reasons unrelated to their commercial, business or professional activity.
The contract language is Italian.
The Customer is responsible for carefully reading the General Conditions that have been made available on the Site, in order to permit storage and reproduction by the Customer pursuant to art. 12 of Legislative Decree 9 April 2003, no. 70.


Seller identification
The seller is Simast snc, Registered Office: Via Fratelli Canepa, 134, Serra Riccò (GE), VAT no.: 02000310991, Economic and Administrative Index no. (Rea): GE-451906.
The contracts concluded with Simast (as defined below) on the Site are governed by Italian law and, in particular, by Legislative Decree 6 September 2005, no. 206 (“Consumer code”) and by Legislative Decree 9 April 2003, no. 70 (hereafter “Ecommerce decree”).
The MITHRA brand and mithrasport.com are the property of Simast snc VAT no. 02000310991


Product information
Information about Mirthra products that can be purchased on-line, with the relative product codes, can be found on the Site.
The above information is provided in compliance with articles 52 and 53 of the Consumer Code.


The produce prices include all taxes and fees. All prices are in Euro.


Ordering products

The essential characteristics and prices of the Products can be found in the offer relative to each Product.
In order to purchase the Products, the Customer must fill out the electronic order form and send it on-line to Simast, following the instructions contained on the Site. After reading the General Conditions, with particular reference to information regarding shipping costs and the methods for exercising the right of withdraw, and the Privacy Policy, the Customer must select the desired payment method and select the option “send order”.
By sending the order, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept the General Conditions.
Simast reserves the right to accept the orders that are received. Simast will inform the Customer if it is not possible to accept received orders within 72 hours starting from the next business day after the Customer sent the order and will reimburse any amounts already paid by the customer for the order.


Payment methods
Simast will accept the following types of payment:
Payment via Paypal for the Italian territory. Payment via Paypal for the European territory.


Confirmation of order receipt

In compliance with the provisions of art. 53 of the Consumer Code, when entering into the contract, the Customer will receive an email confirming that purchase order sent by the Customer was received.


Inefficacy of the order
The contract between Simast and the Customer shall not be considered effective if Simast has justified reasons for believing that the Customer does not have an effective and genuine interest in purchasing the ordered products or if the Customer exercises the right of withdrawal in an unauthorised manner.
In those cases, the order sent by the Customer must be considered as null and void. Simast will send the Customer an e-mail confirming that the Contract has been voided, also cancelling any charge and/or expense to the Customer.


Transport and delivery
Products purchased on the Site will be delivered to the address indicated by the Customer. The Customer may request to have the products delivered to any physical person whose residence or domicile is located within the territory of one of the following countries: Belgium, Bulgaria, Vatican City, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Czech Republic, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Hungary (the overseas territories of France, Germany, Netherlands, Norway are excluded). Upon delivery, a signature is required from an adult over the age of 18. Orders cannot be delivered to post office boxes.
For each order received on its Site, Simast will issue an invoice for the shipped goods, sending it via e-mail or post to the person who placed the order, pursuant to Presidential Decree 445/2000 and Leg. Decree 52/2004. The information provided by the Customer when placing the order will be used for the invoice. No change can be made to the invoice once issued.
The customer is responsible for paying the shipping costs, which are clearly indicated on the Site and on the order form. Shipping costs do not change based on the country of destination, subject to the above mentioned territorial limitation.
All purchases will be delivered via courier, with Standard service and without delivery notice, from Monday to Friday, excluding weekends and national holidays. Simast is not responsible for unforeseeable delays.
Deliveries will be received within 5 business days starting from the business day following the order date (15 days for personalized shinguards). The customer, or someone else acting on his behalf, must be present at the address indicated in the order when the order is delivered. When the goods are delivered by the courier, the Customer is responsible for checking that the number of packages being delivered corresponds to what is indicated in the transport document and that the package is complete and unaltered. Any damage to the package and/or the products or if the number of packages is different, this must be immediately disputed with “goods unchecked” written on the Courier’s proof of delivery. Once the Courier’s document has been signed, the Customer may not dispute the exterior characteristics of the delivered package.

If the package is returned to our office or is kept by the courier, a fee of € 20.00 will be charged due to the storage fees that the courier will charge us. If for reasons beyond your control you were not available at the moment of the delivery, you can contact the local office of the courier and agree upon a subsequent delivery or to collect the delivery directly from the courier.
Simast is not economically responsible for the packages left in storage with the assigned courier. If the Customer is not able to agree upon the second delivery with his local office or to collect the items directly from the courier’s office, he is responsible for the completion of the delivery. If the courier redelivers the package because it was not collected by the Customer, Simast will contact the customer to agree upon redelivery, requesting the payment of any storage fees as well as for the delivery fees that were paid (delivery to Simast) and the fees for the subsequent delivery (redelivery to the customer). If the customer does not intend to reimburse the fees paid by Simast or does not contact Simast in order to make arrangements, or if following our email with a request for repayment of the expenses that were incurred, the customer does not respond within a reasonable period of time (7 days), Simast will keep the uncollected goods due to non-fulfilment by the customer.
Shipping expenses for the Italian territory are € 9.00 (VAT included)
Shipping expenses for the European territory are € 17.00 (VAT included)


Product information on the Site is constantly updated.
However, it is not possible to guarantee that there will be no errors.
Simast reserves the right to correct errors, inaccuracies or omissions, also after an order was sent, as well as to change or update the information at any moment without notice.


Applicable law and competent court
These General Conditions are regulated by Italian law and must be interpreted in compliance with Italian laws.
For any disputes regarding the interpretation, validity and/or execution of these General Conditions, the Court of Genoa shall have binding territorial jurisdiction.


Please send requests for any additional information to: info@mithrasport.com